Log in with Xamk user credentials
Log in with Xamk user credentials. Please use the short version of username. You can get further instructions and help in possible problem situations by leaving the service request on the Xinfo Customer service.
Log in with Haka user credentials
Log in with Haka Identity Federation organization user credentials. Choose your organization from Haka menu and follow the login instructions.
The password can be changed with bank identifiers at the Xamk identifier service: https://id.xamk.fi. You can get further instructions and help in possible problem situations by leaving the service request on the Xinfo Customer service
Follow your organisation's instructions on how to act when you have lost your password.
If the login fails
In case of login problems, make sure your username and password are up-to-date with the Xamk identifier service: https://id.xamk.fi.
Please note that you will need your bank IDs to sign in to the identifier service.
If you still can't sign in after changing your password or if you can't change your password through the identifier service,
please submit a service request to the Xinfo Customer service.
Remember that you must have cookies enabled in your browser to use the Xamk Learn environment.
Contact the IT support of your organisation
Xinfo is the Xamk helpdesk service, and it's available at https://xinfo.xamk.fi. Our service hours are between 9-15 on weekdays.